Is Almere serving its expat community well?

 

Sometimes you are in the right place at the right time. We were this time. The Municipality (Gemeente) of Almere is more and more aware of its international community here in town. They have decisions coming up (like about the international school campus) for which they would like to have more information on the international community. So, we offered them to do a survey among the internationals of Almere that we are connected with, to find out their opinion about Almere. What are they happy with, what not, and what are their suggestions? We published an online questionnaire on the Facebook page and website of International Almere.

The questions

In April 2017 we sent out the following five questions to more than 1000 internationals/expats living in Almere:

  1. Why did you choose to live in Almere?
  2. What can the Almere municipality do better to help you to find your way in Almere? 
  3. What do you like about living in Almere?
  4. What don’t you like about living in Almere?
  5. How could Almere attract more internationals?

The answers

The overwhelming response we received gave valuable insights for the municipality about the motives, complaints and suggestions of the international community living in Almere. Some highlights of this survey: many expats are very happily living in Almere. Important reasons to live in Almere are the affordable prices of the houses (especially compared to Amsterdam), the proximity to Utrecht and Amsterdam and many expats view Almere as a child friendly city. Specially appreciated are the nature in and around the city, the public transport and the safety and quietness of Almere. Main topics of dissatisfaction are the roadblocks on the A6 and A1, the negative image of Almere and the somewhat boring atmosphere of the city center, especially at night. Almere seems to be appreciated especially by families with children, that want to escape the busy cities of Utrecht or Amsterdam. So, this is more or less the same group as the non-internationals who like to live in Almere. What should the “Gemeente” improve the most?  By far: availability of online information for living in Almere in English and a sort of helpdesk for internationals at the town hall to help newcomers to get started. If Almere wants to grow the expat/international community, international school availability is very important. People want to live in the near vicinity of the school their children go to.

General conclusion

Next to the availability of schools the main issue for current residents and future newcomers is communication: give information in English and also actively promote the city. The possibilities and opportunities that Almere has to offer are little known amongst new arrivals.

Now what?

A report along with a list of recommendations for the municipality was presented and discussed with a delegation of four representatives of the municipality of Almere on Monday 15th of May.  At the end, we officially handed over the report to Monique Vredenburg, senior project manager Economic Affairs of the Municipality. Again, we’d like to thank all the internationals that took the time to fill in the questionnaire, called us with their remarks or sent us emails with answers. Your input is highly appreciated. We hope the municipality will use all suggestions you gave to further improve their service to the internationals in Almere.

Stephanie Ernst and Michel Daenen present Monique Vredenburg with the results of the survey.

Stephanie Ernst, International Almere, www.internationalalmere.com

Karin Gabor and Michel Daenen, Crossing Cultures, www.crossingcultures.nu

 

For further information, you can contact: Stephanie Ernst, marketing@internationalalmere.com or

Karin Gabor, karin.gabor@crossingcultures.nu or Michel Daenen, michel.daenen@crossingcultures.nu